How billing works

Norami billing has two parts: a plan and a wallet.

• Your plan sets your workspace limits (such as how many assistants and teammates you can have).
• Your wallet is a prepaid balance that your usage is drawn from as your team chats with assistants and builds them.

The wallet

Think of the wallet like prepaid credit. As you use Norami, usage is deducted from your balance. When the balance runs low, you top it up.

Topping up

You can add credit to your wallet at any time from your workspace billing settings. The new balance is available right away.

Automatic recharge

To avoid running out mid-task, you can turn on automatic recharge: when your balance drops below a threshold you set, Norami tops it up automatically. Automatic recharge is capped monthly so it never exceeds an amount you're comfortable with. You can also set a Monthly usage limit that pauses AI work once you've spent a set amount — see Understanding usage & cost.

Running out of credit

If your wallet reaches zero, chatting and other AI actions pause until you top up again. Your data and assistants are safe — you just add credit to resume.

Who can manage billing

Billing is managed by workspace owners and admins. Members can keep using assistants but don't see billing controls. See Roles.

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